Creating the Extraordinary Student Experience

  • Check your lease for Landlords' responsibilities for repairs. Check your lease for Landlords' responsibilities for repairs.

Common Housing Issues

While living in your off-campus rental property, you may have questions about your rights/responsibilities as well as your landlord's rights/responsibilities, which we can assist you with.

Getting Repairs

When you need a repair made in your apartment/house, you usually call your landlord to make the repair request. Always follow-up a repair request in writing. Send the written request to your landlord (email, hand delivery and signed by an office representative) and always keep a copy for your records. The landlord typically has up to 30 days to repair non-emergency repairs. If after 30 days of receiving the repair request in writing, the landlord has still not fixed the problem, contact Student Legal Services.

Problems With Your Landlord

  • Sexual Harassment & Discrimination
    • If you feel you have been sexually harassed by your landlord or his/her employee, immediately contact Student Legal Services.
    • If you feel your landlord or their employee has discriminated against you, immediately contact Student Legal Services. 
    • Sale of Property
      • During your lease term, your landlord might sell the building you are living in. Even if you get a new landlord mid-year, your current lease still remains valid, however exceptions do exist.
  • Unlawful Entry
    • Your landlord is required to provide 24 hours notice prior to entering the premises in non-emergency instances. If you are having issues with your landlord entering unlawfully, contact Student Legal Services. You also want to send a notice of unlawful entry immediately to your landlord (make sure to keep a copy for your records).
  • Eviction
    • Your landlord has the right to evict a tenant for various reasons.  However, the landlord must follow certain procedures. Immediately contact Student Legal Services if you receive an eviction notice.
  • Noisy Neighbors
    • If have issues with your neighbors, contact your landlord immediately so that they are aware of the situation. You also want to send the landlord a letter providing notice of the noise violation (make sure to keep a copy for your records).
    • If the problem persists, you may want to contact the police to report a noise disturbance. Make sure to keep a copy of the police report for your records, and send a copy to your landlord.
  • Military

If you have any questions or concerns regarding landlord retaliation, rent increase, discrimination, black mold, rodents, etc. contact Student Legal Services 614-247-5853, 20 E. 11th Avenue.

If you suspect your unit has a code violation and your landlord refuses to fix the problem, contact the City of Columbus Housing Code Enforcement at 614-645-8139 to request a Code Enforcement Officer to inspect the premises.