Ohio State Property Management : Off-Campus and Commuter Student Engagement

Contact Information

3434 Farley Drive
Hilliard, OH 43026
614-419-7461

Property Manager

Mark Herold
3434 Farley Drive
Hilliard, OH 43026
614-374-5769

Properties

Address	Property Type	Rent	Beds	Baths

Community Commitment

Your Commitment

The Off-Campus Housing Network is a partnership across our community that will support an iconic off-campus residential experience. Property owners that participate in the Ohio State Off-Campus Housing Network will commit to pre-determined criteria and be considered in-network. Those property owners in-network will be the only entities to access the Ohio State Off-Campus Housing Network benefits. In addition, students and families will have access to information about in-network properties and will be able to make informed decisions about living off-campus.

My company commits to:

Have leases that abide by city, state, and federal law. *
* Including following the renter's choice legislation.

Lease all properties that meet applicable local municipal housing codes. *
* Safety inspections with all network members will be completed for up to 5% of the company's portfolio, conducted by city/community stakeholders.

Register all properties with Franklin County and any applicable local municipality (including the City of Columbus) when required.

Provide and maintain exterior lighting at the rear and front of all properties.

Provide carbon monoxide detectors in all applicable properties – every home with at least one fuel-burning appliance/heater, attached garage or fireplace.

Provide an after-hours contact phone number (to tenants and Ohio State) where OSU can talk to someone to ensure late night/weekend issues can be reported by University and/or safety entities in a timely fashion.

Respond to all reports on the property of noise, hazards, trash, unsafe behaviors, etc.

Provide tenant names and addresses in emergency situations.

Meet individually with OCCSE staff at least twice annually.

Meet with OCCSE staff and relevant stakeholders when requested (which may include municipal code enforcement, safety agencies, tenants, or community partners depending on the situation).

Engage regularly with OCCSE to maintain open lines of communications, to provide feedback, and discuss challenges and trends. This could include participating in surveys, focus groups, or other feedback opportunities.

Attend at minimum 50% of Community Roundtables annually.

Community Survey

Safety & Security

How often do you conduct exterior inspections of property to monitor Crime Prevention through Environmental Design (CPTED)?

6

What is your procedure for replacing physical locks and/or resetting electric keypads? Is this process completed annually and/or upon request?

reset electronic locks at turnover or when requested

How often do you conduct exterior inspections of property to monitor for needed repairs or maintenance, problematic and/or illegal structures and/or signage?

6

Maintenance

How often do you conduct exterior inspections of property to monitor litter?

6

What frequency do you conduct furnace, dryer, and air conditioning (if applicable) inspections and filter replacements? Does your lease obligate your tenants to change filters themselves?

6

In the event of exterior water intrusion issues, what measures are taken? Do you participate in regular water and/or mold inspections?

water removal and mold remediation

Lease & Obligation

How do you follow the new renter's choice legislation? This states that landlords are required to provide tenants with written notice of acceptable security deposit options. These include paying the full traditional security deposit upfront or installments over three or six months.

.

Does your lease include bond programs or property damage waivers? If so, explain how these protect the tenant and/or landlord.

.

Does your lease include a provision outlining the specific utilities for the given rental unit, including gas, electric, water/sewer, internet, cable, any security system, etc.? Is there transparency in the use of submetering or third-party companies?

yes.

Does your lease include which utilities are the tenant's responsibility to pay?

Yes

Does your lease include which utility accounts will be in the tenant's name, and which are in the property owner's name?

Yes

If the utilities are the tenant's responsibility, does the lease include whether the tenant is required to pay the provider directly or pay the property owner?

Yes

Does your lease specify that tenants are not charged more than the residential rate for utilities?

Yes

Does your lease have clear terms regarding parking specific to the given rental unit (e.g. how many parking spaces are provided for the unit, the cost of parking, whether the guaranteed space or first come first serve, and any other pertinent details regarding parking)?

Yes

Do you provide all tenants and cosigners/guarantors with an electronic copy of the signed lease which is signed by all parties including property owner/lessor?

No

If you collect a holding fee, does your lease, or another agreement with the tenant(s), indicate if the holding fee is refundable and include clear stipulation including the date by which the holding fee will be returned if the unit is not rented by the tenant(s)?

n/a

Does your lease stipulate that all tenants are required to have renters' insurance without requirements of use of a specific insurance company?

Yes

Does your lease include provisions that limit the property owner/lessor's liability?

Yes

Does your lease include a waiver of the tenant's right to notice by the property owner for entry into unit?

Yes

Does your lease include a list of pre-determined deductions from security deposits?

No

Does your lease include a waiver of the tenant's right to jury trial or an obligation to pay the landlord’s attorney fees?

No

Does your lease include an arbitration provision, choice of forum, or any other clause that limits the tenant's legal rights?

No

Do tenants pay prorated first and/or last month rent or do they pay 12 equal installments regardless of whether the lease term is less than 365 days or commences/expires during the month?

12 equal installments

Does your lease agreement impose joint and several liability on the tenants, individual liability, or a combination of both?

yes

Do most/all your campus area leases commence and expire on the same dates, or do you offer some level of flexibility on the start/end dates?

yes

What are your policies, processes and fees, if applicable, for subleases or assignments?

we allow the tenants to sublet, but do not get involved

What is the best and preferred method of written communication for needed repairs?

text

Do you have a leasing office that is staffed and open for tenants to visit?

No

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